🛡️ Privacy Policy – Artifactus Luxury

This Privacy Policy has been prepared to ensure the protection of user data and compliance with the Personal Data Protection Law. It refers to information that can be used alone or combined with other data to identify a specific individual.
\\\\nBy using this website, you agree to the terms outlined in this policy.

1. Data We Collect

1.1. Personal data we may collect includes:

• Full name

• Email address

• Mobile number

• Postal address

1.2. Methods of data collection:

• Directly, when registering, placing an order, or contacting us.

• Indirectly, through cookies used while browsing the website.

2. Purpose of Data Collection

2.1. We use personal data for the following purposes:

• Completing registration and purchase processes.

• Enhancing the user experience and personalizing content.

• Responding to inquiries and complaints.

• Sending updates, notifications, and marketing offers (upon consent).

• Analyzing data to improve service quality.

3. Information Protection

3.1. We are committed to protecting your personal data by:

• Storing data on secure servers located in the Kingdom of Saudi Arabia.

• Using encryption technologies and network protection tools.

• Restricting data access to authorized personnel only.

3.2. We also use SSL technology to secure sensitive information.

Payment details are not stored on our servers.

4. Cookies

4.1. We use cookies to improve the website’s performance, including:

• Remembering items in your shopping cart.

• Saving user preferences.

• Analyzing user behavior to enhance services.

4.2. You can manage or disable cookies in your browser settings; however, doing so may affect some website features.

5. Data Sharing

5.1. We do not sell or exchange personal data with any third party, except:

• Website partners or approved service providers (ensuring data confidentiality).

• When there is a legal obligation requiring disclosure.

5.2. Non-personal data may be shared for statistical or marketing purposes.

6. User Rights

6.1. Users have the following rights:

• The right to know how their data is collected and used.

• The right to access their personal data.

• The right to correct their data.

• The right to request deletion of data unless prohibited by law.

• The right to withdraw consent for data processing.

6.2. These rights can be exercised by contacting us through the communication channels below.

We will respond within 7 business days, free of charge.

7. Legal Basis for Data Collection and Processing

Personal data is collected and processed based on the user’s consent.
\\\\nUsers have the right to withdraw consent at any time unless a legal or contractual reason requires continued processing.
\\\\nTo withdraw consent or inquire about data usage, please contact us via the email address provided below.

8. Data Retention and Destruction

We retain personal data for no more than three (3) years from the date of collection, unless required otherwise by legal or contractual obligations.
\\\\nAfter this period, data will be securely destroyed to prevent recovery or reuse.

9. Data Breach Handling

In the event of a personal data breach, we will notify users within 7 business days via email and the website.

10. External Links

This website may contain links to external websites that we do not control.
\\\\nPlease review the privacy policies of those websites before using them.

11. Personal Data Protection Officer

The management of Artifactus Luxury is responsible for protecting personal data and handling any related complaints or requests.
\\\\nYou can contact us through the following channels:

• Email: [email protected]

• Mobile: 0507800763

12. Complaints and Inquiries

For any complaints or inquiries related to this Privacy Policy or the processing of your personal data, please contact us at:
\\\\n[email protected]

13. Policy Modifications

We reserve the right to modify this policy at any time.
\\\\nUsers will be notified of any updates, and continued use of the website will be considered acceptance of the revised policy.

14. Language

The Arabic version of this policy is the official and legally binding version.
\\\\nIn the event of a conflict between the Arabic and English versions, the Arabic version shall prevail.